Returns policy

If your item arrives damaged, broken, incomplete or different from what you ordered, tell us within 48 hours of delivery on WhatsApp or by phone with a photo or unboxing video. We will send a replacement or refund you within 7 days of delivery. Items that are used, washed or missing their packaging, and change-of-mind returns, are not accepted. Refunds are made by bank transfer or mobile wallet once the item is back with us.